Keeping Yourself Motivated

As a manager you have to be motivated yourself in order to motivated others.

1. Regularly review what you have achieved each day, month and year; set SMART goals for yourself.

(S pecific, M easurable, A greed, R ealistic, T ime specific)

2. Develop a personal reward system for small, medium, large and milestone success; contract with yourself that you will always give the best.

3. Regular review your personal goals and targets; go to everything you can.

4. Develop a mental picture of yourself doing and achieving what you aspire to; give everything you do total focus.

5. Keep a success file and record all your achievements; rejoice and celebrate success; keep learning from your experience (your successes as well as your failures)

6. Look after your health by eating, resting and exercising appropriately; look after your body so that you are fit, alert and healthy.

7. Ensure that you self-talk is positive; continually visualize success.

8. Keep a confidence file, a list of everything you like and admire about yourself.

9. Use positive affirmations and say them to yourself regularly.

10. Avoid making comparisons with others.

(from Motivational pocketbook by Max A. Eggert)

www.yaseintl.com

Team Effort

The entire restaurant staff gets together once a week to discuss how they can improve customer service. That includes the chef, kitchen staff, busboys and waiters.

con referencia a:

"The entire restaurant staff gets together once a week to discuss how they can improve customer service. That includes the chef, kitchen staff, busboys and waiters."
- Service Excellence (ver en Google Sidewiki)

Team Effort

The entire restaurant staff gets together once a week to discuss how they can improve customer service. That includes the chef, kitchen staff, busboys and waiters.

The crew is briefed on new wine and menu selections as the chef describes each new dish. To help your staff learn to love food really helps in this business because customers can sense a feel and excitement for the selections when they are being described.

Hiring those with prior restaurant experience is much different, I’d talk with the applicant about wines and food and check the references and background and appearance.

Even then, I’d keep a close eye on the quality of service the wait staff provides. I remember one waiter who was leaning on a customer’s chair as he described the evening specials. In private, I asked him what he was doing? he laughed. I told him if he was that tired he should not come to work.

www.yaseintl.com

Jobs in Short order

You can break into the restaurant business busing tables. Once you land the job, you can learn a lot about higher-level positions from the more experienced members of the staff. Savvy new hires watch the wait staff and, when an opening occurs, they are ready to move onto the front burner as a server.

con referencia a:

"You can break into the restaurant business busing tables. Once you land the job, you can learn a lot about higher-level positions from the more experienced members of the staff. Savvy new hires watch the wait staff and, when an opening occurs, they are ready to move onto the front burner as a server."
- Service Excellence: Jobs in Short Order (ver en Google Sidewiki)

Jobs in Short Order

You can break into the restaurant business busing tables. Once you land the job, you can learn a lot about higher-level positions from the more experienced members of the staff. Savvy new hires watch the wait staff and, when an opening occurs, they are ready to move onto the front burner as a server.

The frantic pace of a popular eatery often leads to high turnover, so the waiting list for prime opportunities is rarely long. Key to landing the job will be your ability to convince the owner you can provide top-flight service.

Service is definitely is one of the most important areas in a restaurant, In fact, the only other area that ranks higher is the quality of the food.

I believe there are three things that are the most important in a restaurant. These are food, service and atmosphere, and if anything is lacking. you are in trouble.

Creating Loyal Customers

Quality service is vital to the reputation of any eating establishment, It will make or break a business, and customers will not return if they don’t get good service.

con referencia a:

"Quality service is vital to the reputation of any eating establishment, It will make or break a business, and customers will not return if they don’t get good service."
- Service Excellence: Creating Loyal Customers (ver en Google Sidewiki)

Creating Loyal Customers

Quality service is vital to the reputation of any eating establishment, It will make or break a business, and customers will not return if they don’t get good service.

Not that providing quality service is easy. Customers can be demanding and the menu can be complex and ever changing.

Is quality service learned or is it fundamental to a person’s nature? I thinks it’s a little of both. I think anyone can learn the basics of how to wait a table. But some people are naturally in tune with the customers and how to go beyond just fulfilling their needs. Those are the employees making the big tips.

Typically, servers earn minimum wage plus tips. Particularly hectic days can be costly, since a server is often too busy to provide the personalized attention to each customer that generates larger tips.

Experience providing good service anywhere can be transitioned into the restaurant industry. If someone worked as a telemarketer or a clerk, the same principles can relate to those in a wait staff or in any other position in a restaurant.

www.yaseintl.com