Today I feel the need to write about how independent restaurant owners and operators are coping with the econimic crisis that is affecting the country. I understand very well how tough it is for some of you and also, as an operator myself, know how frustrating it maybe to see business sliding to the point one starts feeling hopeless, and think that the only alternative to improve it is to make cuts, even in areas that will affect customer satisfaction directly......
read more at yaseservice.blogspot.com
Informative blog about service of excellence and the challenges awaiting the service industry in the near future.
Friday, October 2, 2009
George's Rumblings
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