Success-It's All about People - Part 2

Recently I was invited to speak to a group of Hospitality and Tourism Management students at Valencia Community College, my talk was to be based on my experience in turning a raw human resource work force into providing excellent, personalize service in Latin American and the Caribbean and how we can educate or train the work force that is available to the industry here in the USA.

in reference to:

"Recently I was invited to speak to a group of  Hospitality and Tourism  Management students at Valencia Community College, my talk was to be based on my experience in turning a raw human resource work force into providing excellent, personalize service in Latin American and the Caribbean and how we can educate or train the work force that  is available to the industry here in the USA."
- Service Excellence: Success- It's All About People - Part 2 (view on Google Sidewiki)