Friday, November 20, 2009

Breaking the Rules!!!

There is an outstanding interview question that I use every time I have to interview a candidate for a customer service position, and that it is used by many executives in several successful companies.

"Tell ma about a time in a past job that you broke the rules for a customer?"

con referencia a:

"There is an outstanding interview question that I use every time I have to interview a candidate for a customer service position, and that it is used by many executives in several successful companies."Tell ma about a time in a past job that you broke the rules for a customer?""
- Service Excellence: Breaking the Rules!!!! (ver en Google Sidewiki)

No comments: