There is an outstanding interview question that I use every time I have to interview a candidate for a customer service position, and that it is used by many executives in several successful companies.
"Tell ma about a time in a past job that you broke the rules for a customer?"
"There is an outstanding interview question that I use every time I have to interview a candidate for a customer service position, and that it is used by many executives in several successful companies."Tell ma about a time in a past job that you broke the rules for a customer?""
- Service Excellence: Breaking the Rules!!!! (ver en Google Sidewiki)
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